Privacy Policy

Last updated: October 16, 2024

Bravo Zulu Consulting LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or access our website (https://bzcconsulting.com), as well as your privacy rights and choices. By using our services, you agree to this Privacy Policy.

1. Definitions

  • Account: A unique profile created to access our services.

  • Affiliate: An entity that controls, is controlled by, or is under common control with us (50%+ ownership or control).

  • Personal Data: Information that identifies or can identify you, such as your name, contact details, or IP address.

  • Usage Data: Data automatically collected through your interaction with the service (e.g., time spent on pages, IP address).

  • Service Provider: A third-party company processing data on our behalf to deliver or improve our services.

  • Cookies: Small text files placed on your device to collect information about your activity on our website.

  • Device: Any technology used to access our services (e.g., smartphones, computers, tablets).

2. Types of Data Collected

2.1 Personal Data

We collect the following Personal Data for specific purposes:

  • Contact Information: Name, email address, phone number, and mailing address, for communication and account setup.

  • Account Data: Login credentials and other registration details.

  • Transaction Data: Information related to purchases, including billing information.

  • Communication Data: Correspondence with our support team.

2.2 Usage Data

Collected automatically through cookies, log files, and analytics tools. Usage data includes:

  • IP address

  • Browser type and version

  • Device identifiers (e.g., MAC address, mobile device ID)

  • Pages visited, time spent, and actions taken

  • Diagnostic data to improve service stability and performance

3. How We Use Your Data

We use your data only where necessary and lawful. Specifically, we use your data to:

  1. Provide and maintain the service: Deliver requested services, ensure account security, and troubleshoot technical issues.

  2. Manage your account: Enable login, manage account settings, and authenticate users.

  3. Fulfill legal or contractual obligations: Process purchases or respond to legal inquiries.

  4. Communicate with you: Provide updates, notifications, and respond to inquiries via email, SMS, or calls.

  5. Improve our services: Analyze usage data to enhance user experience, detect bugs, and improve site performance.

  6. Send marketing communications: Offer promotions or new services only with your explicit consent.

  7. Comply with legal obligations: Meet applicable regulatory and tax requirements.

  8. Conduct business transfers: If we sell, merge, or reorganize the company, your data may be transferred with notice.

4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data under the following circumstances:

  • With Service Providers: To facilitate services (e.g., payment processing, email communications). All providers are bound by data processing agreements ensuring privacy and security.

  • With Affiliates: Only for business operations, subject to compliance with this policy.

  • Business Transfers: In mergers, acquisitions, or asset sales. You will be notified of any such transfer before it becomes effective.

  • With Legal Authorities: If required to comply with court orders or legal obligations.

  • With Your Consent: We will share your information if you explicitly agree to it.

5. Data Retention Policy

  • Personal Data: We retain personal data for as long as your account is active or as necessary to provide services. If you close your account, your data will be deleted within 30 days, unless required by law.

  • Usage Data: Retained for 12 months to improve service functionality and security. Aggregated, non-identifiable data may be retained longer.

  • Legal Obligations: Data required for tax or legal purposes (e.g., invoices) will be retained for 7 years.

6. Data Transfers Outside Your Jurisdiction

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure that these transfers comply with GDPR and other applicable regulations by relying on Standard Contractual Clauses (SCCs) or other legally recognized safeguards.

7. Your Rights and Control Over Your Data

You have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Update or correct inaccurate information.

  3. Deletion: Request the deletion of your personal data, unless retention is required by law.

  4. Portability: Receive your personal data in a structured, machine-readable format.

  5. Opt-out of Marketing: You may unsubscribe from marketing emails at any time.

  6. Object to Processing: If processing is based on legitimate interest, you can object to it.

  7. Restrict Processing: In certain situations, you can limit how we process your data.

To exercise your rights, contact us at: info@bzcconsulting.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

  • Necessary Cookies: Essential for site functionality (e.g., session cookies).

  • Analytics Cookies: Measure how users interact with the site.

  • Preference Cookies: Store your preferences (e.g., language settings).

You can manage cookie preferences via the cookie banner when visiting the website. Additionally, most browsers allow you to block or delete cookies. Be aware that blocking cookies may limit some site features.

For more details, visit our Cookies Policy.

9. Data Security Measures

We employ industry-standard security measures to protect your data, including:

  • Encryption: Data is encrypted both in transit and at rest using AES-256 encryption.

  • Access Controls: Access to personal data is restricted to authorized personnel only.

  • Regular Audits: We conduct periodic security assessments to detect vulnerabilities.

However, no system is completely secure. If a data breach occurs, we will notify affected users within 72 hours as required by law.

10. Children's Privacy

We do not knowingly collect data from children under the age of 13. If we learn that we have collected data from a child without verified parental consent, we will delete it within 72 hours. If you believe your child has provided us with personal data, contact us immediately at info@bzcconsulting.com.

11. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any site you visit.

12. Changes to this Privacy Policy

We may update this policy from time to time. We will notify users via email or a prominent notice on our site at least 30 days in advance of any material changes. The "Last Updated" date at the top of this policy reflects the most recent update.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

Email: info@bzcconsulting.com
Address: Bravo Zulu Consulting LLC, 1201 O St, Ste 309 Unit 678, Lincoln, NE 68508